With you every step of the way

From the moment you choose Prolet, we’ll help you every step of the way. Our accompanied viewings let us help with any questions you have, and your moving-in package includes help and advice on your time as a tenant with us.

Our experienced agents are always on hand to address any concerns, ensuring a smooth transition into your new living space. Trust us to support you throughout your rental journey.

Well-maintained living

Helping people to find their perfect home since 1993, we pride ourselves on making sure our properties are maintained to the best possible standard. Our online report-a-repair system ensures that any maintenance issues are dealt with as swiftly as possible.

We recognise the importance of a well-maintained living space. That’s why we have a dedicated team to address maintenance requests promptly. From fixing a leaky tap to bigger repairs, we’ll make sure your home remains in prime condition throughout your lease term.

Transparent Communication

Say goodbye to hidden fees and last-minute surprises. At Prolet, we pride ourselves on clear, open communication. All terms and conditions are discussed upfront, ensuring you’re always well-informed and in the loop.

With us, you can rest assured that there are no hidden agendas—just genuine help and support.


I have been fortunate to have rented through Prolet. They have been in the letting business for many years and really know and understand the needs of tenants and landlords. If anyone needs the services of a letting agent, I always suggest they use Prolet as their first choice. The staff are all friendly, helpful, and professional. They have access to the best tradespeople in Norfolk, so if there are any issues with your home, you can rest assured that all will be sorted asap.

Ali D – Residential Tenant


Have been living in a property managed by Prolet for 5+ years. I have always found the staff to be polite, efficient and friendly. They are quick to deal with problems and use local qualified tradesmen when any problems arise. Having dealt with private landlords and letting agents for about 25 years now, both in London and Norwich, I would consider them to be amongst the best.

Andy C – Residential Tenant


I had a fantastic experience renting with Prolet both as a student and whilst employed. The team was very responsive and helpful, and I never had an issue when I was with them. I highly recommend Prolet services to students or anyone else looking to rent in the Norwich area.

Ashley P – Residential Tenant, Student Tenant


Always very helpful and friendly

Bill R – Residential Tenant


They really know and understand the needs of tenant and the staff are all friendly, helpful and professional

Brian H – Residential Tenant


Prolet is the best lettings agency in Norwich. The staff are amazing, they are efficient and the properties are in great condition. They have their own maintenance team and have partnerships with other trade companies to ensure any issues can be dealt with through them.

Jowita P – Residential Tenant


Excellent staff, very professional. Will help you find a place to call your own

Mike P – Residential Tenant


Great service – Friendly and helpful staff, who looked after us very well during our time renting in Norwich. Would definitely recommend.

Oliver T – Residential Tenant


I have been a long standing tenant of Prolet Property Services and I would highly recommend them. Any general maintenance – such as boiler checks etc are always carried out quickly and professionally. I have never had an issue with them in over 4 years. A great local company to deal with.

Scott M – Residential Tenant


We have recently rented a property from Prolet and have been pleased with how stress free it has been. Kim has been helpful throughout the process of paperwork and getting our keys to our new home. The house was clean when getting the keys and time had been spent making it ready for us to move in. You made renting a bigger home easy and straightforward. Thank you!

Sian T – Residential Tenant


Replies to emails were instant, problems with the house resolved immediately and all members of staff were extremely helpful and personable throughout our two year tenancy.

Stephen – Residential Tenant


Bloody brilliant

Trisha K – Residential Tenant