Privacy Policy for landlords

2 August 2022

Privacy Policy for Tenants

Data Security:

We are committed to ensuring that any information we collect is secure. We have in place physical, electronic and managerial procedures to safeguard and secure any personal information we collect.

Sharing information with others

Personal information may be shared with others.  If this is necessary data protection legislation will be followed.
Information may be shared with;

  • Other landlords
  • Employers
  • Educational institutions
  • Service providers, e.g. gas, electricity, water companies
  • Financial institutions
  • Credit and tenant referencing agencies
  • Tenancy deposit schemes
  • Debt collection and tracing agencies
  • Public and government bodies, e.g. those who deal with council tax and benefits
  • Contractors and repairers
  • Letting and managing agents
  • Future owners of the property

This does not mean that information will be shared with all the above but may be shared if necessary.

Council tax, utilities and services

So that these are collected correctly, and bills are sent to the correct person your information will be shared with the relevant local authority and utility or service providers, including the water company.

Why we use your personal information

It is used in several ways, e.g. to decide whether to let the property to you, to prevent fraud, for accounting and auditing, for property management or for debt collection.

Right to gather information

You have the right to ask for a copy of the information held about you.  There may be a small charge for this.  It is important that your personal information is accurate and up to date.  You can ask for the information to be corrected or removed if it is not accurate.


As full members of the following associations we abide by their codes of practice and ethics in the use of personal information: